Help Center

Resources

Whether you're planning a purchase or already waiting on delivery, this hub gathers everything Gavigan's customers in Maryland and the Baltimore metro area ask for most — service requests, protection plans, delivery specifics, warehouse pickup at our Linthicum facility, financing, measuring guides, and care-tip articles for the furniture you already own.

Care Tips

Guides and care articles

Our blog covers the practical questions customers in Frederick, Glen Burnie, Towson, and beyond ask after their delivery — how to care for real wood, keep upholstery looking new, and set up an adjustable base correctly.

Each resource above answers a different stage of the purchase. Service Requests & Helpful Info is where you go once an order is placed: special-order lead times, balance-due questions, and what our six months of in-home service actually covers. Protection Plans explains the five- and ten-year ServeCo coverage available on qualifying furniture and adjustable bases, including what counts as accidental damage and what is excluded. Delivery lays out our Maryland and D.C. core service area, continental U.S. shipping, the $199 two-room rate, and how live truck tracking works on the day itself.

Warehouse Pickup covers the Tuesday and Saturday pickup windows at our Linthicum distribution center, what to bring, and how to schedule. Financing & Leasing compares the Gavigan's credit card issued by Wells Fargo, on approved credit, so you can pick the one that fits. Our Showrooms lists addresses, phone numbers, and map links for all six locations, and the FAQ collects the payment, timeline, and rescheduling questions we field most often. Start with the measuring guide before any large delivery — it prevents more problems than everything else on this page combined.

See it, sit on it, feel the difference.

Visit one of our six Maryland showrooms, or book a one-on-one appointment with a design associate.